Orders are generally dispatched within 8-10 business days, excepting pre-orders. We're a one-woman shop, so occasionally things fall behind!

You will receive a dispatch email when your order has been shipped, so please check your spam or junk folder, just in case. If you can't find a dispatch email, don't hesitate to reach out! We can give you a direct response on shipping timelines.

To be eligible for a return, your item must be unused and in the same condition that you received it. If items are received damaged, please contact us within 10 days of receipt. Unfortunately we cannot accept returns after that point.

If you have put in the incorrect delivery address on your order then please contact us within 24 hours. If your order hasn't been shipped then we can update your delivery address but if the order has been shipped then unfortunately there is nothing we can do.

We always try our best to facilitate you, however if your order has already been shipped then we cannot cancel your order.

If you would like to change your order then please contact us ASAP. We will try our best to accommodate any changes providing your order hasn't already been shipped. If your order has been shipped then we will not be able to change the order.

If you order has taken longer than 15 working days from dispatch then please contact us and we will look into it for you. We offer a Money Back Guarantee or will have your order resent.

There's a good chance that our email has ended up in your SPAM/JUNK folder so please do check there. If you still cannot find it and would like it resent then please do let us know.

When you receive your dispatched email you can contact us for an update on your tracking.

We accept all major credit and debit cards through Stripe. We also accept PayPal payments as well.